Uasin Gishu County has concluded an intensive 10-day Emergency Dispatch Training programme that equipped nurses and clinicians with critical lifesaving skills aimed at strengthening the county’s emergency response and referral systems.

The training was supported by the County Government of Uasin Gishu in partnership with the Emergency Medicine Kenya Foundation (EMKF).

Speaking during the closing session, the Director of Medical Services, Dr. Evans Kiprotich, accompanied by Deputy Director of Nursing, Ms. Betty Chirchir hailed the initiative as a major step toward professionalizing emergency care in the county.

“This training marks a turning point for our emergency response capability,” Dr. Kiprotich said. “When dispatchers are well-trained and systems are streamlined, patients receive faster, safer, and more coordinated care. This is exactly what our communities deserve.”

The programme covered emergency call handling, triage, dispatch decision-making, communication protocols, and evidence-based referral practices. Participants were also trained on standardized approaches to managing time-critical emergencies such as trauma, cardiac incidents, maternal complications, and pediatric crises.

To complement the enhanced skills, the County has installed the Ambulensi App at Uasin Gishu County Hospital — an advanced digital dispatch tool that improves real-time coordination of emergency vehicles. All county ambulances have been mapped onto the platform, supported by existing trackers that allow dispatch teams to identify the closest available ambulance and monitor movement with precision.

According to Dr. Kiprotich, the integration of the Ambulensi App represents a significant leap forward.
“With this system, there is no guesswork,” he noted. “Our dispatchers can now see exactly where each ambulance is, coordinate faster responses, and ensure patients are referred to the right facility without delays.”

EMKF officials commended the county for its proactive investment in emergency care, noting that Uasin Gishu is emerging as a model for counties seeking to modernize their ambulance and dispatch operations.

County health leaders say the training and new technology will drastically cut response times, streamline referrals, and ultimately save more lives.

With strengthened skills, modern tools, and strategic partnerships, Uasin Gishu is positioning itself as a national leader in emergency medical response ensuring quality, timely care is within reach for every resident.