County Secretary Philip Meli has called on Inspectorate officers to rebrand from the traditional “Kanjo” image and embrace a modern, professional service grounded in efficiency, discipline, and public trust.
Speaking during a departmental engagement forum, Mr. Meli outlined the County Government’s expectations, urging officers to demonstrate diligence, uphold professionalism, and respect seniority within government structures. He emphasized that Inspectorate officers serve as the face of the county government and must conduct themselves with integrity at all times.
“We must enhance effective and efficient service delivery. Let us remain focused, perform our duties with due diligence, and rebrand our image to reflect a knowledgeable, professional, and responsive Inspectorate Service,” said Meli.
The County Secretary further underscored the importance of reviewing staff establishment by being mindful of available positions, reorganizing deployments where necessary, and ensuring fairness in promotions. Officers were encouraged to competitively pursue promotion opportunities and actively follow up on their career progression.
He also highlighted the need for structured training programs to strengthen skills and improve service standards across the department.
Chief Officer for Public Service Management and Acting Administration, Ruth Samoei, reaffirmed the vital role played by Inspectorate officers in maintaining security across the county. She commended officers for their commitment to public safety and urged them to remain dedicated, visible on the ground, and present at their designated workstations.
“Security is paramount. As an essential service, you are entitled to your allowances, but with that comes responsibility—compliance enforcement, emergency response, and protection of public property from vandalism,” said Samoei.
She further encouraged officers to prioritize personal development, safety, and financial planning, noting that financial literacy sessions would be organized to support staff wellbeing.
Director of Inspectorate Services, Moses Kangogo, outlined plans to establish a comprehensive staff welfare framework to address issues related to sickness, workplace injuries under WIBA, general wellbeing, and death. He acknowledged challenges facing the department, including shortages of uniforms, vehicles, and equipment, and assured officers that proposals had been submitted to fast-track training and resource allocation.
Senior County Councillor Rev. Daniel Rugut called for greater attention to the psychological and holistic wellbeing of Inspectorate officers, noting that marital, financial, and emotional challenges can negatively affect performance.
“Do not suffer in silence. Depression affects productivity and overall wellbeing. We must address psychological needs alongside physical and professional demands,” Rugut said.
Directors and Sub-County Administrators echoed these sentiments, calling for renewed commitment from both county leadership and Inspectorate officers to professionalism, staff welfare, fairness in career growth, and visible, responsible service to the public as the department transitions into a fully rebranded Inspectorate Service.
