The National Government has praised Uasin Gishu County for its innovative County Service Centre, a one-stop hub that integrates business permit issuance with other essential services.

The initiative, championed by Governor Dr Jonathan Bii, is part of a broader agenda to digitise revenue collection and enhance service delivery, with a focus on transparency, accountability, and citizen-centred governance.

Speaking during a visit to the centre, Secretary to the Cabinet Mercy Wanjau described the system as “one-of-a-kind,” noting that it aligns with President Dr William Ruto’s drive for efficiency and digitization in public service.

“I’m impressed that the centre allows Wananchi to access all the permits they need in one place without being redirected to other offices. It is a model of transparency and efficiency, and Uasin Gishu will serve as a benchmark for other counties.” Mrs Wanjau added.

County Secretary Philip Meli said Governor Dr. Bii is committed to fully digitising county services to strengthen people-centred governance.

County Executive for Finance Micah Rogony added that revenue collection has steadily increased since the system’s rollout.

County Executive for Trade Martha Cheruto highlighted that business owners can now apply for permits online and receive them promptly.

The event was also attended by Chief Officer for Public Service Ruth Samoei and directors David Kebenei (Licensing), Nathan Koech (Human Resource) and Albert Tarus (ICT and Innovation).